Hospitality
Course Information
Hospitality (pdf 392 KB)
Hospitality focuses on providing customer service. Skills learned can be transferred across a range of industries. Workplaces for which Hospitality competencies are required include cafes, catering organisations and resorts.
Working in the hospitality industry involves:
- supporting and working with colleagues to meet goals and provide a high level of customer service
- developing menus, managing resources, preparing, cooking and serving a range of dishes
- providing food and beverage service in a range of settings
- providing house keeping and front office services in hotels, motels, resorts and other hospitality establishments
- planning and organising events and managing services
Samples of occupations students can aim for in the hospitality industry:
- bar assistant
- chef
- events coordinator
- food & beverage manager
- reservations clerk
- front office receptionist
- guest service coordinator